SHIPPING & RETURNS
SHIPPING INFORMATION
Order Fulfillment -
We ship orders Monday through Friday (9:00 AM - 3:00 PM EST) via USPS, UPS, or FedEx.
​
We do not ship orders on Weekends or Federal Holidays. Therefore, they do not count as business days.
​
Please allow 1 to 3 business days for processing/handling. Sometimes, due to high volume of orders, it may extend up to 5 business days.
​
Delivery time is calculated from time of order dispatch, not from time of order placement. Please take processing time into consideration when placing an order.
Destination & Shipping Charges -
United States
$4.65+ Standard (2-5 business days) Free U.S. Shipping on orders over $40.00
$6.49+ Expedited (2-3 business days guaranteed)
​
Canada
$16.99 USPS Ground Advantage (11 - 20 business days) Must ONLY contain Samples, otherwise order will be cancelled! ​
RETURNS, EXCHANGES, & REPLACEMENTS
If you are not completely satisfied with a purchase or gift for any reason, FourierFragrances.com welcomes you to return new or gently used products for a full refund to your original method of payment if returned within 45 days of purchase. In order to complete the return, you must have a proof of purchase. (Products labeled "FINAL SALE" do not qualify under any circumstances).​
Special Exception for Discontinued -
Discontinued liquid fragrances are also eligible for our 45-day return policy and will be refunded to the original method of payment if they are returned new or gently used condition. Please note, a ~5% restocking fee will only be incurred if either the cellophane seal has been broken/removed or fill level is substantially lower.
Discontinued beauty products—including lotions, creams, shampoos, conditioners, soaps, dusting powders, oils, aftershave - liquid & balm), deodorant - spray & stick, and body mists—are considered FINAL SALE and do not qualify under any circumstances.​
HOW-TO-RETURN: ​
1. Prepare Your Return:
-
Ensure the item is securely packed in its original packaging if possible. Use additional padding or a sturdy box if necessary to prevent damage during transit.
2. Request a Return Label:
-
Email contact@fourierfragrances.com with your order information, including your order number and the items you wish to return.
-
You will receive a payment link in order to purchase the return label.
-
Once payment is confirmed, you will receive the return label to download & print.
3. Attach the Return Label:
-
Print the return label and affix it to the exterior of your package. Ensure the label is visible and not obstructed.
4. Ship Your Return:
Drop off your package at the nearest shipping carrier location as indicated on the return label.
Important Notes:
-
Returns must be made within 45 days of purchase.
-
Products labeled "FINAL SALE" do not qualify for return.
If you have any questions about the return process, please contact our customer service team for assistance.
​
Sometimes, items can be damaged during transit. In the event you received a damaged item, please email us immediately with details, plus attached photos. *Replacements will ONLY be provided IF a clear image of the incorrect fragrance is included*
​
We are NOT responsible for any orders that are claimed lost or stolen. If tracking information indicates that your package has been delivered to the correct address or postal code - we are unable to replace or refund your order.